Return Policy

Updated at 2022-10-22

Definitions and key terms

To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced, are strictly defined as:

  -Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to Sweet Life Jelly Company, that is responsible for your information under this Return & Refund Policy.

  -Customer: refers to the company, organization or person that signs up to use the Sweet Life Jelly Company Service to manage the relationships with your consumers or service users.

  -Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit Sweet Life Jelly Company and use the services.

  -Service: refers to the service provided by Sweet Life Jelly Company as described in the relative terms (if available) and on this platform.

  -Website: Sweet Life Jelly Company’s site, which can be accessed via this URL: www.sweetlifejellycompany.com

  -You: a person or entity that is registered with Sweet Life Jelly Company to use the Services.

Exchange & Refund Policy

Thanks for shopping at Sweet Life Jelly Company. We appreciate the fact that you like to buy the stuff we make. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.

As with any shopping experience, there are terms and conditions that apply to transactions at Sweet Life Jelly Company. The main thing to remember is that by purchasing a product from Sweet Life Jelly Company, you agree to the terms set forth below.

If a product is spoiled or damaged, you have 2 weeks to request an exchange or refund the item with a receipt.

Please email info@sweetlifejellycompany.com to request the exchange or refund. In the email be sure to include a picture of the receipt and the damaged or spoiled product. We will not be accepting returns or exchanges for our products at our retail locations.

Since our business is local and does not normally ship product we will work with you personally to ensure we can make an exchange for a fresh product. If it isn’t possible to set up a delivery or pick-up we will arrange to ship a new product to you at our expense.

We do not require that you ship the product back to us, simply take a picture of the damaged or spoiled product as proof and discard it.

Your Consent

By using our website, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to its terms.

Changes To Our Return & Refund Policy

Should we update, amend or make any changes to this document so that they accurately reflect our Service and policies. Unless otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound by the updated Return & Refund Policy.

Contact Us

If, for any reason, You are not completely satisfied with any good or service that we provide, don't hesitate to contact us and we will discuss any of the issues you are going through with our product.

 -Via Email:  info@sweetlifejellycompany.com

 -Via Phone Number:  (346) 644-3519